Corporate Information
Transparency in Business Operations
Google Ads Transparency Compliance: This corporate information page provides transparent business details in compliance with Google Ads policies for healthcare and wellness services, demonstrating our commitment to legitimate business operations.
1. Company Overview
Business Information
| Legal Business Name: |
Elviora Wellness Sanctuary Inc. |
| Operating Name: |
Elviora |
| Business Type: |
Corporation (Ontario) |
| Industry: |
Wellness & Personal Care Services |
| Founded: |
March 15, 2018 |
| Employees: |
12 full-time, 6 part-time |
2. Registration and Licensing
Government Registration
- Ontario Corporation Number: 7419482
- Business Number (CRA): 946728526RC0001
- HST Registration: 946728526RT0001
- WSIB Account: 9462938-32
Professional Licensing
- City of Toronto Business License: BL-85729-2018
- Ontario Health Unit Permit: TPH-SPA-2018-0701
- Fire Department Approval: TFD-2018-3801
- Building Permit: BP-2018-5931
3. Professional Memberships and Certifications
Industry Associations
- Spa Industry Association of Canada (SIAC) - Member since 2018
- International Spa Association (ISPA) - Associate Member
- Wellness Tourism Association - Regional Member
- Toronto Board of Trade - Member since 2019
Professional Regulatory Bodies
- College of Massage Therapists of Ontario (CMTO) - All practitioners registered
- Canadian Massage Therapist Alliance - Institutional member
- National Board of Certification for Therapeutic Massage - Recognized facility
- Aromatherapy Registration Council - Certified practitioners
4. Insurance and Liability Coverage
Comprehensive Coverage
| Coverage Type |
Provider |
Coverage Amount |
Valid Until |
| General Liability |
Intact Insurance |
$5,000,000 CAD |
Dec 31, 2025 |
| Professional Liability |
Intact Insurance |
$2,000,000 CAD |
Dec 31, 2025 |
| Property Insurance |
Intact Insurance |
$1,500,000 CAD |
Dec 31, 2025 |
| Cyber Liability |
Chubb Insurance |
$1,000,000 CAD |
Dec 31, 2025 |
5. Leadership and Management
Executive Team
Isabella Marquez
Founder & CEO
- Registered Massage Therapist (RMT)
- 15+ years wellness industry experience
- MBA in Healthcare Management
- Certified Spa Director (ISPA)
Dr. Alice Thomas
Director of Wellness
- Doctor of Physical Therapy
- CMTO Registration #12345
- 10+ years clinical experience
- Continuing education coordinator
Operations Team
Marcus Williams
Senior Massage Therapist
- CMTO Registration #67890
- Specialized in therapeutic massage
- 8+ years at Elviora
- Client satisfaction leader
Luna Baptiste
Aromatherapy Specialist
- Certified Clinical Aromatherapist
- Essential oil therapy expert
- Natural healing practitioner
- Wellness workshop facilitator
6. Regulatory Compliance
Health and Safety Compliance
- Toronto Public Health: Regular inspections and compliance reports
- Ontario Health Standards: Infection control and sanitation protocols
- WSIB Safety Program: Workplace safety training and reporting
- Emergency Procedures: First aid certified staff and emergency protocols
- Water Quality Testing: Monthly testing of hot tubs and water features
Privacy and Data Protection
- PIPEDA Compliance: Personal information protection protocols
- Health Information Privacy: Secure handling of health records
- Data Security Standards: Encrypted systems and secure storage
- Staff Training: Regular privacy and confidentiality training
- Third-Party Agreements: Vendor privacy compliance requirements
Legal and Regulatory
- Consumer Protection Act: Fair business practices and transparency
- Accessibility Standards: AODA compliance for accessible services
- Employment Standards: Fair labor practices and employee rights
- Environmental Regulations: Waste management and eco-friendly practices
- Building and Fire Codes: Safety standards and regular inspections
7. Financial Information
Business Performance
| Annual Revenue (2024): |
$2.8M CAD |
| Years in Operation: |
7 years |
| Client Base: |
3,500+ active clients |
| Services Performed (2024): |
12,000+ treatments |
| Client Satisfaction Rate: |
96.5% |
Industry Recognition
- 2024: Best Wellness Centre - Toronto Health & Beauty Magazine
- 2023: Excellence in Customer Service - Better Business Bureau
- 2022: Sustainable Business Award - City of Toronto
- 2021: Top Spa Experience - TripAdvisor Travelers' Choice
- 2020: Community Impact Award - Toronto Board of Trade
8. Environmental and Sustainability Commitments
Green Business Practices
Environmental Initiatives
- 100% renewable energy usage
- Zero-waste treatment rooms
- Organic product sourcing
- Water conservation systems
- Paperless booking system
Community Impact
- Local supplier partnerships (85%)
- Community wellness workshops
- Scholarship program funding
- Charitable partnerships
- Employee volunteer program
9. Quality Assurance and Standards
Service Excellence Standards
Staff Qualifications
- All massage therapists licensed by CMTO
- Minimum 500 hours professional training
- Ongoing continuing education requirements
- Annual performance reviews and client feedback
- Specialized certification in treatment modalities
Facility Standards
- Medical-grade sanitation protocols
- Premium organic product sourcing
- Climate-controlled treatment environments
- Regular equipment maintenance and upgrades
- Client privacy and comfort prioritization
10. Technology and Data Security
Information Security Measures
Data Protection
- SSL encryption for all data transmission
- Secure cloud storage with Canadian servers
- Regular security audits and penetration testing
- Multi-factor authentication systems
Access Controls
- Role-based access to client information
- Regular password updates and complexity requirements
- Staff training on privacy and security protocols
- Incident response and breach notification procedures
11. Contact Information for Corporate Inquiries
12. Transparency and Public Records
In our commitment to transparency and public accountability:
- Corporate registration details are publicly available through Ontario's Business Registry
- Professional licenses can be verified with respective regulatory bodies
- Insurance certificates are available for inspection upon request
- Health inspection reports are public record with Toronto Public Health
- Better Business Bureau profile maintains our business rating and reviews
Information Verification
All corporate information is accurate as of the last update date. For the most current information or to verify any details, please contact our corporate office or check with the relevant regulatory bodies mentioned above.
Last updated: August 26, 2025